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How fa990 Handles Your Personal Data

Your account information and payment activity on fa990 are handled with care — this policy explains exactly what we collect, why we collect it, and how you can access or remove it. Access to our platform depends on your local law and eligible regions.

Account DatabKash & Nagad Payment InfoCookie ControlsData Access Requests
fa990 How fa990 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Payment Data Security

Deposits via bKash, Nagad, or Rocket pass through encrypted connections. We log only the reference number and amount — never your wallet PIN or full account credentials.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the consent banner or your account settings.

Account Access and Retention

You can request a copy of the personal data we hold on your account at any time. If you close your account, we retain transaction records only as long as required under applicable regulations.

Data Correction Requests

If any detail on your account is incorrect — name, contact number, or linked wallet reference — contact support via live chat or email and we will update it after verifying your identity.

REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send your data access or deletion request to our support email. Include your registered account number so we can locate your records quickly.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data query.
Account Settings Some data preferences — like cookie consent and marketing contact — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data

We collect your registration details, contact information, and the payment method references you use — such as your bKash or Nagad account number — along with login and session activity tied to your account.

No. We never store your mobile wallet PIN or password. After a deposit clears, we log only the transaction reference number and amount for our records.

Contact our support team via live chat or email with your registered account number. We will locate your records and provide a summary of the data we hold on your account.

Yes. You can request deletion of your account and associated personal data. Transaction records may be retained for the period required under applicable financial regulations in your jurisdiction.

We share data only with payment processors needed to clear your bKash, Nagad, or Rocket transactions, and where required by applicable law. We do not sell your data to third parties.

Reach out via live chat or email, provide your account number, and our team will verify your identity before updating any personal details such as your contact number or linked wallet reference.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.